Instructions for businesses

CREATE YOUR DEALClick on "create deal" and follow the 5 easy steps sto CREATE YOUR DEAL.
CONFIRMATION CODEWithin Spiiky the CONFIRMATION CODE is very important, and the business offering the deal must provide it to each customer!
Each deal is assigned an alphanumeric code which MUST BE GIVEN to the customer when reedeming the coupon. The code is shown when a deal is created, will be simultaneously sent by email and will be visible at any time in the profile page of the dashboard (see PROFILE) and in the "created deals" section.
The CONFIRMATION CODE is important for customers because it allows them to confirm the use of the coupon and avoid having their reliability score decrease.
ATTENTION!!It is only thanks to this code that we can know if a customer made use of the coupon or not!
Because of this remember to ALWAYS GIVE THE CONFIRMATION CODE to your customers. If they don't insert the code we will consider the coupon not having been used, resulting in their RELIABILITY to decrease. If it goes below 60% their account will be frozen, preventing them to make further purchases.
PROFILE
Within your profile page you can manage all your activities on Spiiky, updated in real time.
Through the 4 tabs displayed in the upper row you can view: 1) the PROFILE showing all your actions; 2) The DASHBOARD of the deals; 3) the list of DEALS CREATED by your business, both active and expired.
In the column on the right you can see the users you follow and who follow you, the search bar for businesses and users, the busineses and users you might know and the deals you might be interested in based on your purchasing history.
In the column on the left you can see how much money you saved with Spiiky, your reliability score, notifications, messages and an overview of your deals.
Feed
DashboardIn the dashboard you can find all the deals created. By clicking on a deal you will open its own page, where you will see: the confirmation code(vedi sezione CONFIRMATION CODE), the list of coupons sold, the names of the customers who got them, the deal's statistics, feedbacks, visualizations and the area for purchasing promotional services (vedi sezione PROMOTIONS) to promote the deal.
Deals created
Invoices
FOLLOW AND BE FOLLOWEDThe FOLLOW tool will allow you to be constantly updated on the customers you follow: the purchases they made, the reviews they wrote, what they liked or what's in their wishlist. Get followed by as many customers as you can so they will all see the new deals you publish.
COMMUNITYIn the COMMUNITY section you can view in real time the activities of your friends and of businesses you follow. Doing so you can keep up to date with news and deals from businesses and purchases and reviews of your friends, together with seeing who they follow.
SETTINGSIn the SETTINGS area businesses can you can edit the information visible to other users, their interests and decide what notifications to receive.
Promote your dealSpiiky offers you the possibility to increase the visibility of your deal through optional promotional services aimed at increasing your sales at a low cost.
You can choose to make use of these services during the deal creation process or at any other time in the deal's page within the dashboard.
Home Page:
Buying a slot in the Home Page gives the possibility of promoting a deal within the most visited page of the site, in the "Suggested" section.
Every visitor or user landing on the home page will view your deal, giving it a higher chance to be bought.

First row:
Buying a First Row slot features you in the in the first row within the category your deal belongs to.
The top results in a search are always the most clicked, so being featured in this prime location you will have higher visibility compared to competitors.

Similar offers:
Buying a slot in the Similar Offers section gets the deal featured in the "Recommended deals" list shown in all deal pages within the same category.
This option allows the deal to be viewed by users interested to similar offers belonging to the same category.

Daily newsletter:
By purchasing the Newsletter service will get the deal featured in the newsletters sent daily to subscribers.
This is the quickest way to increase the visibility of a deal and the number of deals sold, as it reaches subscribers directly in their mailbox.

Online promiotional bundle:
If you choose the online promotional bundle we will take care of promoting your deal outside of Spiiky, using channels such as Facebook Ads, Google AdWords, etc.
This form of promotion is more complex than the previous ones, but thanks to our team's experience you will be able to enjoy its benefits with one click.
You will be contacted by us to define the promotional plan most fitting to your needs to maximize your investment.
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