Costs and payments

For USERSFor users Spiiky is 100% free.
For BUSINESSESSigning up: FREEBusinesses can sign up, create their profile and join Spiiky for free.Creating a deal: FREECreating deals is completely free and the number of deals a business can run is unlimited.Fee on the sale of DISCOUNT ON FULL PRICE, DISCOUNT ON SUBSCRIPTION and FIXED PRICE PROMOTION deals: 10%The fee applied by Spiiky on "DISCOUNT ON FULL PRICE" deals (e.g. Dinner for 2 for 30€ instead of 50€), "DISCOUNT ON SUBSCRIPTION" deals (e.g. Monthly pass 50€ instead of 120€) and "FIXED PRICE" deals (e.g. Entry to cinema 5€) is 10% on the total value of redeemed deals.
This 10% fee will be calculated and billed on the number of deals redeemed by customers. Fees are billed monthly. Businesses are paid by customers first and pay our fees later at the end of the month.
Payments can be made by credit card or cash.
Fee on the sale of FREE and DISCOUNT VOUCHERS: 2€ on each voucher sold and redeemed.Spiiky applies a 2€ fee on the sale of each "FREE COUPON" (e.g. free entry) or "DISCOUNT VOUCHER" (e.g. 30% discount on all products) reedemed by customers.
The total due will be calculated and billed on the number of deals redeemed by customers. Fees are billed monthly. Businesses are paid by customers first and pay our fees later at the end of the month.
Payments can be made by credit card or cash.
A few examples:

DISCOUNT ON FULL PRICE/DISCOUNT ON SUBSCRIPTION
Haircut at 20€ instead of 50€
Coupon value: 20€
Purchased coupons: 100
Redeemed coupons: 20
Revenue:
20 (purchased and redeemed coupons) x 20 € (value of single coupon) = 400€
Spiiky fee: 400€ x 10% = 40€

(The fee is not applied on coupons that are purchased but not redeemed)

FIXED PRICE PROMOTION
Lunch menu 15€
Coupon value: 15€
Purchased coupons: 100
Redeemed coupons: 30
Revenue:
30 (purchased and redeemed coupons) x 15€ (value of single coupon) = 450€
Spiiky fee: 450€ x 10% = 45€

(The fee is not applied on coupons that are purchased but not redeemed)

FREE COUPON
Free entry to Event
Coupon value: not quantifiable
Purchased coupons: 100
Redeemed coupons: 30
Revenue: not quantifiable
Spiiky fee: 30 x 2€ = 60€

(The fee is not applied on coupons that are purchased but not redeemed)

DISCOUNT VOUCHER
20€ discount on any treatment
Coupon value: not quantifiable
Purchased coupons: 100
Redeemed coupons: 40
Revenue: not quantifiable
Spiiky fee: 20 x 2€ = 40€

(The fee is not applied on coupons that are purchased but not redeemed)
How does Spiiky know how many deals have been redeemed?through a simple cross-check:

  • Once customers redeem their coupon, the issuer must confirm on its dashboard the use of that specific coupon


  • When customers redeem their coupon they must ask for the CONFIRMATION CODE and type it in the deal's page either within Spiiky's app or website.

Users can signal anomalies with businesses. These checks help us identify the businesses that don't follow the code of conduct set out by Spiiky.What happens if a business or a user don’t confirm the use of a coupon?

  • If users don't receive the confirmation code, and as a consequence cannot confirm using he coupon, their reliability score will decrease. If it falls below the minimum their account will be blocked for a month and they will be unable to use any deal. Issuers which don't provide users the codes cause trouble to their customers

  • Businesses which do not confirm the use of a coupon on the dashboard or do not provide the codes will be blocked for 1 year. Not only that is bad service to the customers but reputation will be damaged too.



Spiiky appliest the lowest fees in the market, but asks its parters to be fair and responsible.
Thanks to our statistics and random checks we can always know if someone is being dishonest.
PAYMENT METHODSHow do you pay Spiiky?Spiiky emits a monthly invoice billing all fees for that month. The invoice is sent automatically by email to the address provided during the registration.
Our clients can pay directly by credit card clicking on the appropriate button or by cash.
Help and informationFor any issue (payments, prices, change of billing data, etc.) or any information our clients can call +356-79007908 , from monday to friday, from 09:30AM to 06:30PM. We will be happy to help you.
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